Pre‑Order Information

Stay ahead of the game! Our pre‑order service allows you to secure the latest season’s cricket gear before it officially arrives in‑store.

Why Pre‑Order?

  • Exclusive Early Access – Be among the first to get your hands on new season equipment.
  • Guaranteed Stock – Secure your favourite items before they sell out.
  • Hassle‑Free Collection or Delivery – We'll ensure your order is ready as soon as stock arrives.

How It Works

  1. Place Your Pre‑Order – Shop online or in‑store and purchase items marked as available for pre‑order.
  2. Await Arrival – As soon as we receive the stock, we’ll allocate items to pre‑orders first.
  3. Dispatch & Pickup – Your order will be shipped or ready for in‑store collection based on your selected preference.

Delivery Timeframes

  • Estimated arrival times are based on supplier information and will be displayed on the product listing where possible.
  • While we do our best to provide accurate timelines, exact delivery dates cannot be guaranteed.
  • If we receive new updates from suppliers, we will pass them on to pre‑order customers promptly.

What If My Pre‑Order Is Delayed or Cancelled?

If a supplier cancels or reduces stock availability, we will notify you immediately via email and issue a full refund.

Need Help?

If you have any questions or concerns about your pre‑order, feel free to reach out:

📧 Email: info@justhockey.co.nz
📞 Phone: +64 6 231 048